Paul Twyneham Estate Agents in Warwickshire - Property for sale

Drs C F Clark & M A Lamb – Sale of property in Royal Leamington Spa

Letter of Commendation to The National Association of Estate Agents

"We are writing to you to offer our commendation to one of your members, Paul Twyneham of Paul Twyneham & Company, and of others of his staff, for exemplary service to us during a protracted and often difficult effort to sell our house in Leamington Spa.  Paul Twyneham's assistance to us was not only essential to the ultimate success of the sale, which has been satisfactorily completed, but went well beyond the ordinary call of duty.

We placed our house on the market with Paul Twyneham & Company, anticipating a sale before our departure to live in the USA.  Despite interest, no purchaser came forward and we placed the house instead in the hands of letting agents with a view to putting it back on the market for sale at a later date.  Inattentiveness by tenants, letting agents, and plumbers resulted in considerable damage to the house from water leaks, which accumulated over the spring and early summer.  When we paid a visit to the house to review the damage and speed up repairs, Paul Twyneham readily acceded to our request to come along, and from then on he was an invaluable source of advice and assistance.  Repairs were no sooner completed than he found interested potential buyers who quickly made an acceptable offer to purchase the house.

But it was only due to his and his colleagues' attentiveness that the sale was successfully accomplished on time.  We have been here in the USA all along, and Paul Twyneham and Company. managed things for us that we could not take care of at a distance.  He arranged for the house to be regularly checked before the sale, and for the removal of all our remaining furniture by a house clearer.  Above all, he detected and had corrected a serious omission by the buyers' solicitor that had held proceedings up for several weeks and which put the timely completion of the sale in jeopardy. For these and many smaller kindnesses we are very grateful to him.

We have expressed to Paul Twyneham our warm appreciation for this, but we should like it to be known among his colleagues also."

Letter to Paul Twyneham

From Peter Bolton King, Chief Executive of The National Association of Estate Agents

"It is always good to know that our members are keeping up the standards for estate agents generally and it gives me great pleasure to convey to you the satisfaction of your clients, Drs Christopher Clark and Margaret Lamb.

They recently sold their property through your agency and have written to me praising the excellent service they received throughout an extremely protracted sale.  I enclose a copy of their letter so that you can see their appreciation in their own words.

At a time when estate agents seem to get so much bad press, I thought you would appreciate these comments.

Congratulations to you and the staff."

Mr D W Winbush

Property sold in Warwick

"Thank you for your letter regarding the above and whilst you have thanked us for our instructions we also would like to take the opportunity of thanking you for a job very professionally done.  The happy outcome is, in no small measure, due to your experience and trading manner which does you great credit.  There are naturally Estate Agents and Estate Agents and in your case we believe you rate extremely highly. 

Congratulations and thank you."

Mr & Mrs P Moss

Sale of 'The Knapp' at Armscote, South Warwickshire

Almost there now, just a few more days.  Thank you so very much for helping us through our sale and purchase, we couldn't have done it without you.  We couldn't have chosen a better estate agent either – we were absolutely delighted with The Knapp brochure as you know, your attention to detail is second to none and you levelled the path before us so many times (there were a few mountains). Please express our thanks to your staff who were always so kind and courteous to us whenever we rang the office. Once again, a thousand thank you's.

Mr & Mrs Lambert

Property sold in Claverdon

"Thank you so much for all your support and help during our sale.  Good thing we are not intending to move again - you would not be in Surrey!"

Mr & Mrs D Rawlings

Property sold in Baginton

"Many thanks to you and your team for your assistance in our house sale.

Although feeling a little like refugees at the moment, we should be settled into the new place by mid August!

Thanks for your professional handling throughout and your wise words when they were needed!  We would most definitely use you again but hope it won't be for a very long time (nothing personal)!"

Mr & Mrs T Sturt

Property sold in Hill Wootton

"We would like to say an enormous thank you for the cheerful helpful way in which you have dealt with us and our house sale.

We have really felt that we had friends there in your office and it has meant a great deal to us both.

Thank you again!"

Mr & Mrs D Thompson

Property sold in Langley

"We got there in the end.  Thank you for all your help, keeping us going when our spirits were down, and your kindness.  No one could have done it better."

Mr & Mrs D Summerfield

Property sold in Marton

"Now that the sale has successfully been completed, we would like to express our sincere thanks and appreciation for your efforts on our behalf.

We were most impressed by the care and professionalism with which the sale was conducted and are delighted that the sale price was so close to your valuation.

If in the future we again have a house to sell in this locality, your company is the first which we would approach.  Also we shall not hesitate to recommend you to others."

Mr & Mrs D R Burdett

Property sold in Royal Leamington Spa

"I would like to express my thanks firstly for the sympathetic way with which you handled the sale of Beauchamp Avenue, considering my wife's condition.  Fortunately you sold the house so quickly the viewings didn't extend beyond a week or so.  Secondly, I was of course pleased that you achieved such a good price which exceeded my expectations.  I also have to thank you for letting me know that this place was back on the market. It meets all our requirements and I am sure we shall be happy here.

 Moving from Beauchamp Avenue was not easy particularly as we had lived there for so long.  Your advice was invaluable and it was always a pleasure to phone your office and know that help was at hand, even at the end when I was looking for someone to clean the house.

Many thanks again for helping to make the move comparatively worry-free.  I would have no hesitation in recommending you to anyone I know who is thinking of selling their home."

Mr & Mrs C Driver

Property sold in Northend

"Just a little note to say thank you for all your help with the sale of Blencow Brow Cottage - you have all been so courteous and so pleasant to deal with and you have all certainly made our move so much less stressful.

 Once again, many thanks for all your help and professional guidance."

Mr & Mrs B Laasna

Property sold in Fenny Compton

"Please accept our sincere appreciation for the professional service you provided during the sale of our property.  Your service was second to none and it was a pleasure dealing with such a reputable agent.

We shall miss speaking to you.!"

Mr & Mrs P Holmes

Property sold in Southam

"Just a note to thank you for your patience and professional service in selling our house."